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Terms of Service

Hong Kong Kai Yi Long Technology Co., Limited · Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK)

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Effective date: 1 September 2026 · Last reviewed: 1 September 2026 · Contact: help@klickl.lat · Phone: +17748446261

Contents

  1. The Agreement
  2. Definitions Used in This Document
  3. Who May Use These Terms
  4. Our Services and Their Scope
  5. Quotations and Proposals
  6. Fees, Invoicing and Payment
  7. Delivery Milestones and Acceptance
  8. Changes to a Requested Scope
  9. Your Obligations as the Customer
  10. Intellectual Property
  11. Confidentiality and Trade Secrets
  12. Data and Privacy Under a Contract
  13. Warranties and the Support Shelf
  14. Limits of Liability
  15. Acceptable Use of the Website
  16. Duration and Termination
  17. Governing Law and Disputes
  18. General and Entire Terms
  19. Contacting the Company

1. The Agreement

These Terms of Service form the agreement between you, the visitor or purchaser, and Hong Kong Kai Yi Long Technology Co., Limited, a company organised under the laws of Hong Kong with its place of business at Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK). By browsing the website, requesting a quotation, placing an order or using a delivered system, you agree to be bound by these terms as they read on the day of your activity.

Where a separate written contract governs a particular engagement, that contract takes precedence over these website terms to the extent of any conflict, and these terms fill the gaps the contract does not cover. You are invited to read the full document before relying on a promise stated on a service page, because the polished summary of a bench plate is not itself a contract.

If you do not agree with any part of these terms, you should not use the website or enter an engagement. Continued use after a material change to these terms, announced on this page with a new effective date, means you accept the revised terms for new activity. These terms are written to be read in full, and the Company encourages a careful reading.

2. Definitions Used in This Document

The words that follow carry a fixed meaning in these terms. The Company means Hong Kong Kai Yi Long Technology Co., Limited. The Website means the site at www.klickl.lat and the connected pages the Company controls. Services means any design, integration, build, commissioning, training or support work the Company offers or delivers.

Customer or you means the individual or the legal entity that requests a quotation, orders services, accepts a delivered system or otherwise engages the Company. System means a delivered rig, platform, console, archive, inspection gate or streaming rail described in the services and built under an agreement. Substrate means your premises, network, mains power, product, fixtures, parts, samples and any third-party hardware or software you supply to the Company for the work.

Documentation means the printed acceptance card, commissioning plan, wiring record and operating guide delivered with each System. A Breach means a failure by either party to honour a duty these terms or a contract set. Where a term is not defined here it keeps its natural meaning in the trade.

3. Who May Use These Terms

The Website and the Services are directed at professional operators, photography studios, factory managers, engineers and businesses. They are not aimed at consumers acting wholly outside a trade, and the Company does not market household or personal imaging services under this bench identity. You must be at least sixteen years of age to submit an enquiry or an order through the Website.

If you place an order on behalf of a company, you confirm that you are authorised to bind that company to these terms. Where you are not authorised or where you submit a routine enquiry, you agree to act only with information you are entitled to share and to respect the confidentiality of anything you see from the Company.

The Company may decline an order at its written discretion, for example where the work would fall outside the bench capability, where the substrate cannot be inspected safely, or where a requested use would plainly be unlawful. A declined order is a clean no, not a discounted maybe.

4. Our Services and Their Scope

The Company offers imaging technology systems design and computer integrated systems for photography and inspection operators. The service plates described on the Website cover imaging device integration, computer vision platforms, camera control software, photo asset management systems, visual inspection systems and streaming media solutions. Each engagement is scoped to the particular rig, floor and product a customer brings, and no engagement carries a hidden guarantee that it cannot meet.

A System is designed, built, tested and commissioned against the written scope agreed at the scoping bench. Work performed beyond the agreed scope, whether requested mid-build or discovered on site, is quoted separately before it proceeds, so the customer is never surprised by an unaudited charge at the close.

Where a plate lists a capability, that capability is offered subject to the substrate facts of the customer site. The Company exercises professional skill in matching a method to a problem, but it does not promise a specific outcome measured in yields or speeds unless that outcome is written into the agreement as a measurable acceptance target.

5. Quotations and Proposals

A quotation, proposal or engagement plan produced by the Company describes the intended work, the assumptions behind it, the deliverables, the price and the schedule. A written plan does not form a binding order until it is accepted in writing by the customer, at which point the contract exists on the terms of the plan and of these website terms.

A quotation stands open for the period stated on the plan, usually thirty days, after which the Company may revise pricing to reflect changed cost or a changed substrate. Where the plan depends on information the customer promises, the quotation is valid only while that information remains true; if the customer later discloses a different floor, the Company will present a revised plan.

Proposals prepared at the scoping bench belong to the customer that requested them and to the Company jointly for the purpose of the possible project. Neither party publishes the other plans without written permission, and both treat the proposal as confidential until a contract is either signed or openly declined.

6. Fees, Invoicing and Payment

Fees for a System are set in the written plan and are invoiced on the milestones the plan records. A deposit stated on the plan is payable to reserve a bench and to begin design work; it is retained against the final account in the usual way unless the agreement says it is non-refundable, in which case that fact is stated plainly on the plan before the customer commits.

Payment is due within the net terms shown on the invoice, commonly thirty days from the invoice date. The preferred currency and method are stated on the invoice. Where an invoice is not paid by its due date, the Company may pause work on open milestones, may charge interest at the rate permitted by law for late accounts, and may suspend the support shelf until the overdue amount is settled. The Company reports such arrears only as the law allows.

Prices on the Website are descriptions of the bench and are not firm prices for an engagement unless the page says otherwise. Any applicable taxes, duties and bank charges are added to the invoiced amount as required by law, and the customer is responsible for the taxes that attach to its own acquisition under the rules of its operating country.

7. Delivery Milestones and Acceptance

Timely handover is a point of professional pride at the bench, but schedules depend on the substrate truth arriving on time. The Company will use reasonable efforts to meet the dates on the plan, treating a stated date as a target rather than a promise that is immune to a genuine hold. Where the customer delays the work by withholding a fixture, a network detail or an approval, the schedule moves by the same measure and without penalty to the Company.

Acceptance follows a commissioning pass against the agreed checklist. The customer reviews the delivered System in a defined acceptance period named on the plan, tests it against the acceptance targets, and signs the commissioning card or gives written comments. A System is treated as accepted when the customer signs the card, when it is operated in live production without objection, or when the acceptance period ends without written complaint.

Minor defects reported at acceptance do not stop delivery where they are catalogued on the card and scheduled for correction. Material failures against a stated acceptance target entitle the customer to hold the final milestone, but not to refuse all payment for work genuinely delivered and of value.

8. Changes to a Requested Scope

A change to a scope means an alteration to the work, the deliverables, the acceptance targets, the schedule or the substrate after the plan is agreed. Changes are welcome as long as they are handled like a printed edit: requested in writing, priced before execution, and signed by both parties so the record is never a memory contest.

Where a change request is small, reverses an earlier design decision or adds a clearly bounded capability, the Company will issue a short variation note with its cost and time effect. Where a change is large, the Company may pause the current milestone, issue a revised plan, and restart the affected segment only once the customer accepts the variation.

If a customer changes its own production process mid-build and blames the System for an outcome its new process produces, the Company will hold to the agreed acceptance targets. The customer owns the consequence of a substrate change it made after the quote, unless the variation notes provide otherwise.

9. Your Obligations as the Customer

The customer provides the substrate the work needs: safe physical access, an operating network, agreed power, truthful product specifications, representative samples and the approvals required to install cameras and record frames on its own floor. The customer must tell the Company promptly about any hazard on site, any security rule that restricts the work, and any material fact that would change the advice the Company gives.

The customer must make a named contact available during agreed windows, must respond to the questions that unblock design work, and must not change a floor arrangement that a System depends on without notice. Where a System reads a customer label, part or finish, the customer supplies a control sample that fairly represents the normal and the extreme of what the line will see.

The customer is responsible for the lawful basis of recording people on its own premises where a System does so, and for complying with its own employment and privacy duties. The Company builds the capability the customer asks for; the lawfulness of installing a camera over a certain area is the customer duty unless the Company expressly agreed to obtain permissions as part of the scope.

10. Intellectual Property

The Company retains ownership of the designs, software, model weights, control logic, documentation templates and bench methods it originates, even when they are delivered as part of a customer System. The delivered System is licensed to the customer, not sold, under a licence that is perpetual, non-exclusive and limited to operating the System for the purpose in the plan.

Materials the customer contributes, including its product designs, fixtures, labels, reference imagery and trade names, remain the property of the customer. Anything the Company builds specifically and only for a single customer, where the plan records that exclusivity and the customer pays a separately stated design fee, may be assigned to the customer instead of licensed, but the parties must sign that assignment; it is never assumed silently.

Neither party may register the other trademarks or claim authorship of the other technical work without written permission. The customer may not remove a licence notice from a delivered System and may not reverse-engineer a component that the plan marks as a proprietary trade secret of the Company. The customer may use the Company name in a quiet reference list, in the way any honest consultant is credited.

11. Confidentiality and Trade Secrets

During an engagement each party may see confidential material: the Company may see a customer product plan or a failing line; the customer may see Company methods, weights and tuning records. Both parties treat such material as confidential for the life of the engagement and for a further period that the plan records, usually three years, disclosing it only to those who need it to perform the contract.

Confidential material does not include information already public, independently developed without the other party material, or received lawfully from a third party without a duty of confidence. Where the law requires a disclosure, the disclosing party gives reasonable notice where lawful so the owner can seek protection.

On the close of the engagement each party returns or destroys the other confidential material on request, keeping only what law or the tax record requires. A customer frame, a Company weight file and a printed tuning card are all treated with the same fastidiousness as a fresh negative in a clean tray.

12. Data and Privacy Under a Contract

Where a System processes personal information of people on a customer floor, the customer is commonly the controller and the Company a processor acting on written instruction. The handling of that information follows the customer directions, the law and the Company privacy policy, and nothing in these terms weakens the duties set out there.

The Company will follow the customer documented instructions about collection, storage, deletion and disclosure, will keep the information as secure as the sensitivity requires, and will help the customer answer the requests of the individuals recorded. Frames captured under a project are used only for that project, are not used to train a model for an unrelated customer, and are deleted or returned when the purpose and the retention rule end.

Where the Company runs the Website contact and support records, it is the controller of those records under its privacy policy. The privacy policy, accessible from this page family, is incorporated into these terms by reference, and a conflict between the two is resolved in favour of the statement that gives the data subject the stronger protection.

13. Warranties and the Support Shelf

The Company warrants that each delivered System will conform, for a period stated on the plan and running from acceptance, to the written specification and the commissioning card, and will have been built with the professional skill expected of a systems design bench. This warranty is the customer only remedy for a defect of conformance unless the law gives a stronger right that cannot be waived.

During the warranty period the Company will correct a reported defect at no charge where the defect lies in the delivered work. Charges apply where the cause sits in the substrate, in a change the customer made, in an unauthorised alteration, or in use outside the documented purpose. After the warranty the customer may buy the support shelf, a standing arrangement of tuning, retraining, spares and telephone help described on the contact page and priced annually.

The Company does not warrant a third-party camera, sensor or server that it did not make, and it passes on to the customer only the warranty that the manufacturer itself gave for that component. Where the Company specifies a component, it stands behind the selection as fit for the stated purpose in the same way it stands behind its own software.

14. Limits of Liability

Nothing in these terms excludes liability that the law does not allow a supplier to exclude, such as liability for fraud or for death or personal injury caused by negligence. Subject to that sentence, and to any contrary term in a signed contract, the total liability of each party under an engagement is limited to the amount actually paid for that engagement, and neither party is liable for the other lost profit, lost production, lost data or other indirect loss.

The Company advises on inspection thresholds and recovery that no machine can make perfect. A System that reduces faults does not guarantee a flawless product, and the customer remains responsible for the final acceptance of the part it ships under its own name. The Company liability for a missed or false inspection decision is accordingly limited to the amounts this section permits.

Where a delivered System relies on a third-party cloud, model or component the customer chose, the continuity of that dependency is the dependency provider responsibility, and the Company supports the integration but does not insure the whole of the internet. Each party carries its own cover for its own acts to the extent a sensible business would.

15. Acceptable Use of the Website

The Website is provided to be read, shared lawfully and used to reach the bench. You may not misrepresent yourself as someone else, extract the site by automated scraping in a way that burdens it, attack its servers, inject harmful code, or use it to store unlawful content. You agree that the enquiries you send are truthful and that you will not use the site to run a competing or fraudulent operation.

You may link to the site from a public page so long as the link is honest and does not imply the Company endorses your page. You may not present the Company plates or text as your own, nor mirror the whole site to pass it off. The Company reserves the right to refuse or remove a use of the Website that threatens its security or its name.

Where your use of the Website or of a delivered System harms another person or breaks the law, you carry that risk, and the Company cooperation with an authority does not make the Company a joint wrongdoer with you.

16. Duration and Termination

These website terms apply while you use the Website and, where you hold a System or a support agreement, for as long as that arrangement runs. Either party may end an engagement for a material breach that is not cured within the notice period the plan states, usually thirty days, or immediately where the breach is a danger or a repudiation.

On termination the customer pays for the work delivered and accepted up to the effective date, and the Company returns or, if requested, deletes the customer confidential material it still holds, subject to the retention duties the record requires. A licence to a delivered System survives termination only to the extent the customer has paid for that System; the support shelf lapses with its agreement unless renewed.

Ending an engagement is not a punishment but an orderly close of a bench book. Both parties complete the winding account, honour the confidentiality duties that survive termination, and part with the records of who changed what on which frame, so no one is left holding an unexplained fault after the lights come up.

17. Governing Law and Disputes

These terms and every engagement they govern are ruled by the laws of Hong Kong, without choosing a conflict rule that would force another law upon them. The courts of Hong Kong have jurisdiction over a dispute between the parties, and each party submits to that jurisdiction for the matters these terms cover.

Before either side files a claim over a modest commercial difference, the parties will attempt in good faith to resolve it by discussion and then, if a written exchange does not settle it, by mediation before a neutral the parties name on the plan. Only if those steps fail within the period the plan states does a party turn to the courts.

If any single clause of these terms is held unenforceable, the rest of the document keeps its force, and the unworkable clause is reformed to the smallest lawful extent that keeps the parties intent. A waiver of one breach is not a waiver of the next, and a failure to press a right promptly is not a loss of that right unless the law makes it so.

18. General and Entire Terms

These terms and the signed plan for an engagement form the entire agreement between the parties and replace any earlier talk, brochure text or draft that is not repeated in writing. A term of the Website description does not bind the Company as a contractual promise unless the plan carries it. The Company may transfer or assign its rights under a term of these Website terms in the course of a permitted reorganisation, but the customer may not assign its interest in an engagement without written approval.

The Company does not waive a right by failing to use it at once, and a printed delay in asking for a milestone keeps the right alive. Headings in these terms are for ease of reading only and do not change a meaning. Where these terms promise that a matter will be on paper or in writing, an email that both parties can store plainly counts as writing for that purpose.

The Company reviews these terms periodically and publishes a dated effective line at the top of this page. The version in force on the day of a signed plan governs that plan, so a returning customer is never bound by a term it could not have read before it committed. Where clarity and brevity argue, the Company chooses clarity at the cost of a longer page.

19. Contacting the Company

Questions about these terms, a quotation, a payable invoice or a delivered System are answered by the Company team. Written enquiries may be posted to Hong Kong Kai Yi Long Technology Co., Limited, at Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK), or sent to help@klickl.lat. Voice enquiries are welcome at +17748446261 during posted business hours.

Business hours run Monday to Friday, 09:00 to 18:00 Hong Kong time. Contracted line operators who hold the support shelf reach the bench around the clock, because a rig that stops at midnight will not wait until Monday. A request made through any channel is answered by a person who can read the plan, not by a voice that only forwards a form.

The developer behind these terms and the practices of the bench is Kai Yi Long, and the Company stands behind the commitments this document makes. A careful customer who reads to this last line will find no trap hidden behind a cheerful phrase; the bench summary, the invoice, the plate and the legal page all describe the same honest work.

Hong Kong Kai Yi Long Technology Co., Limited
Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK)
Email help@klickl.lat · Phone +17748446261
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