Hong Kong Kai Yi Long Technology Co., Limited · Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK)
Return to the homepageEffective date: 1 September 2026 · Last reviewed: 1 September 2026 · Contact: help@klickl.lat · Phone: +17748446261
This policy describes how Hong Kong Kai Yi Long Technology Co., Limited gathers, holds, uses and guards information when you browse its website, contact its team, purchase a service or interact with the systems it designs. The policy was prepared under the direction of the developer Kai Yi Long, who treats the responsible handling of personal information as part of the discipline of the imaging bench. Every operator, photographer, factory client and visitor deserves to know exactly what is collected, why it is collected and how it is protected.
The company operates primarily as a designer and integrator of computer systems, computer vision platforms and inspection capabilities from its address at Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK). References in this policy to the Company, to us or to our systems mean Hong Kong Kai Yi Long Technology Co., Limited. References to the website mean www.klickl.lat and its connected pages under the same control.
By using the website or engaging the services, you consent to the practices described in this policy, except where local law provides a different standard that cannot be displaced by consent. We ask that you read the full document. The bench logs and technical data described here are the kind of information a systems company handles daily, and we want the language around them to be plain.
The controller of the personal information described in this policy is Hong Kong Kai Yi Long Technology Co., Limited, a company organised under the laws of Hong Kong with its registered place of business at Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK). The Company decides why and how the information is processed across the bench of activities described here.
Where the Company builds a vision or inspection system for a customer, the customer commonly acts as the controller of the images and operator records that flow through the system, while the Company acts as a processor under the customer instruction. That distinction matters and is explained fully in the section on processing on behalf of customers. Where the Company operates its own website and runs its own marketing and support accounts, the Company is the controller.
The reach of this policy extends to the website, to enquiries by email at help@klickl.lat, to phone conversations beginning at +17748446261, and to the project files and commissioning records that come with a contracted systems engagement. It does not govern the independent practices of third-party platforms we do not control, and we encourage you to read the policies of any such platform you use alongside the systems we deliver.
We keep the collection of information as narrow as the job allows. When you browse the website we may record your device type, browser version, the pages visited, the date and time of the visit and the region suggested by your network address. This technical record is used to keep the site reliable and to understand which service pages people read most.
When you contact our team through the contact page, by direct email or by telephone, we collect the details you choose to give us. That information usually includes your name, your email address, your phone number, the name of your company if you provide it, and the content of your enquiry, including any descriptions of rigs, floors, fault conditions or project requirements you share.
When you enter into a project, commissioning or support agreement, we collect the information needed to perform the work: billing and invoicing names, addresses, tax identifiers where required, signatures on paper or in approved electronic form, technical specifications, equipment inventories, calibration records and the identity of the individuals authorised to act for your organisation. We collect only what the work needs and we do not purchase marketing lists of personal data for unrelated promotion.
We do not seek to collect racial or ethnic origin, political opinions, religious beliefs, trade-union membership, biometric identifiers for identification or health data, except in the rare case that a customer installs a camera over a sensitive area and asks us to document that decision, in which case we handle such material strictly under the customer contract and applicable law.
Because the Company designs imaging and inspection systems, some data handled during a project is technical rather than personal. Frames captured on a factory line, setpoints from a camera control console, telemetry logs from a streaming rail and golden reference images of a product all belong to the customer that owns the rig. We treat those materials as confidential and process them only to build, test, commission or support the system under the relevant agreement.
Technical data may reveal an operator through account names, badge identities, timestamps or shift logs woven into the system. Where that happens we regard the operator identifiers as personal information and apply this policy and the customer agreement to them. We do not use customer frames to train models for unrelated customers, and we do not sell the imagery from a customer floor to any third party.
If you send us samples for a scoping bench, we may keep the captured proof frames for a short period to refine the design, then return or delete them according to your preference on the printed engagement plan. The bench treats every sample as if it exposed a client secret, because often it does.
The website and the systems the Company builds are intended for professional operators, businesses and technical audiences. They are not directed to children, and the Company does not knowingly collect personal information from anyone under the age of sixteen on the website. Where a customer workplace happens to be captured on a camera in a frame that includes a minor who is simply present, that image is handled under the customer contract and is not mined for advertising or any unrelated purpose.
If you are a parent or guardian and you believe a child has provided personal information to the Company through the website, please contact the data representative at the address given in the final section, and the Company will act promptly to delete the information at issue and to review the source of the entry so the same path is closed.
We adopt a conservative age gate on our promotional mailings and never append data about children to the business records of an operator. The safe handling of frames that might show a young person is treated with the same gravity in our training material as the handling of trade secrets.
The Company uses the information it collects for the everyday purposes any systems house would recognise. We use contact details to answer enquiries, to prepare scoping proposals, to schedule benches, to provide quotations and to follow up on a discussion you began. We use billing and identity details to prepare invoices, to receive payment, to file tax records required by law and to maintain an honest ledger of the work delivered.
We use technical data from the website to protect the site against misuse, to diagnose faults, to measure aggregate reading patterns and to improve navigation. We use project and commissioning records to build the system you ordered, to train the staff assigned to your bench, to keep spares and documentation in order and to support the rig after handover through the support shelf described in our services.
We use contact details you have expressly provided to send service updates, release notes and maintenance notices about a system you operate with us. If you have agreed to marketing notes, we may tell you about a new bench capability or a workshop; you may withdraw that approval at any time with no effect on the services we owe you. We do not hide the reason for a message behind a friendly label, and we do not rent your address to a stranger.
The Company relies on a clear set of lawful grounds that vary with the purpose. When you ask for a quote or begin a project, we process the information because it is necessary to take steps at your request before entering a contract and then to perform that contract. Contact, commissioning and support records are the ordinary working material of that contractual performance.
Where we keep certain operational logs, security records and audit trails, we do so because the Company has a legitimate interest in running a dependable and lawful business. That interest covers protecting the website, preventing fraud, complying with accounting duties and keeping the documentation needed to stand behind the systems we sell. We weigh that interest against your rights so that the balance stays fair.
Where law obliges us to retain records, we process them to comply with our legal obligations. Where we ask for your consent, for example before sending promotional notes or placing a non-essential cookie, we make consent easy to give and easy to withdraw. No purpose in this policy depends on a contract that is forced or on a hidden consent box.
Hong Kong Kai Yi Long Technology Co., Limited operates from Hong Kong but serves operators in many regions. Some of the service providers named above host services or keep support teams in another country. When personal information travels across a border for those purposes, the Company puts in place safeguards that keep the protection of the information close to the level promised in this policy.
Safeguards may include standard contractual clauses approved by the relevant regulator, binding company rules adopted by a provider, or a finding by a competent authority that the destination country offers an adequate level of protection. Where you would like a copy of the safeguard used for a particular transfer, or information about where your data is held, you may ask the data representative and a clear answer will follow.
We do not outsource the handling of your information to a jurisdiction for the purpose of weakening your rights, and we do not move your frames to a country solely to avoid a local rule. The bench is accountable for the data wherever the rail carries it.
The Company keeps personal information only as long as the purpose for which it was gathered remains, plus the period any law or good accounting practice requires. An enquiry record is normally retained while the discussion is live and then for a short time so a returning client does not have to repeat its history. A customer project ledger is retained as long as the contract, warranty and taxation obligations last.
Technical logs that support the security of the website are held for a limited operational window and then automatically overwritten or deleted. Proof frames taken during a scoping bench are kept only for the refinement period agreed on the engagement plan and are deleted or returned when the work closes. Analytics markers are kept in aggregate and are not converted into long-lived personal profiles.
When a retention period ends, the Company deletes or irreversibly anonymises the information so it can no longer be used to identify a person. We review our retention schedule at least once a year and we document the rule for each kind of record so the deletion is not a matter of mood but a matter of written habit.
Protecting personal information is treated like protecting a negative in the dark: the room stays clean, the light stays controlled and the material stays accounted for. We apply technical and organisational measures that match the sensitivity of the data. Access to website accounts and support records is limited to staff who need it for their role, is protected by strong credentials and is reviewed when someone leaves the team.
Information in transit is protected by current encryption standards, and stored records sit behind access controls that we patch and test. We log access to sensitive records so a review of a customer floor is never a silent act. Staff who handle frames or operator records sign confidentiality duties and are trained in the privacy practices summarised in this policy.
No measure is perfect, and the Company therefore keeps an incident response plan. If a breach is judged likely to put your rights at risk, we will notify you and the relevant authority without undue delay and in line with law, describing what happened, what we have done and what you can do to protect yourself. We would rather report a small real event than hide it.
Where the law of your region gives you rights over your personal information, the Company honours them. Depending on your location you may have the right to ask for a copy of the information the Company holds about you, to have that information corrected when it is inaccurate, to ask for its deletion where the purpose has lapsed, and to have it moved in a readable form when a lawful basis allows. You may also object to processing that relies on our legitimate interest where your circumstances give you a real reason to object.
Some of these rights apply only in certain regions or only against certain lawful bases. Where the Company is the controller it will respond directly. Where the Company processed the information purely for a customer, that customer controls the decision and the Company will cooperate with the customer to fulfil a request that reaches it.
You may lodge a request by writing to the data representative whose address appears in the final section. We will confirm receipt, respond within the period the law allows, and never charge a fee for a straightforward request. If you are not satisfied with the answer, you may complain to your local data protection authority, and we will accept the reasonable request to cooperate where such an authority has a proper interest.
You stay in charge of the messages the Company sends you. If you receive a promotional note and prefer not to, every such note carries a plain way to unsubscribe, and we honour the change promptly. Choosing not to receive marketing does not affect the project or support notices we owe you as a customer, because those are different in kind from promotion.
Your browser gives you control over cookies, and the section above explains the effect of each setting. If you share a public email address on the website, you may ask at any time that the Company stop associating other information with that address, and the request will be applied to the extent the law allows without breaking a contract.
When you engage the bench you may also choose how proof samples are treated, which names appear on the commissioning card and how the floor manager would like support reports delivered. Those choices are recorded on the printed engagement plan so they are not lost to memory. We treat the option to say no as a feature of a well-run bench, not a burden on it.
The website and the systems delivered with it may contain links to other websites and platforms that the Company does not control. Examples include the support portal of a camera manufacturer, the dashboard of a hosting provider or the ledger of a payment partner you choose. When you follow such a link, the practices of the destination website apply, and this policy no longer governs what that site collects.
We encourage you to read the privacy notice of every third-party platform you use before you hand it your details. Where a system we deliver leaves an automated record on a third-party service, for example a telemetry log stored by a cloud partner under a customer agreement, that relationship is set out in the system documentation the customer receives at handover.
The Company is not responsible for the privacy conduct of a site it merely links to, and it does not silently embed invisible trackers that watch a visitor across unrelated domains. If you believe a link on our pages leads somewhere risky, tell the data representative and the bench will review it.
A large part of the Company work builds vision and inspection systems for customers who operate them on their own floors. In that role the customer commonly decides why images and operator records are processed, which makes the customer the controller, while Hong Kong Kai Yi Long Technology Co., Limited acts as a processor under the written instruction. Any processor duty is set out in the agreement so that neither side is guessing.
Where the Company designs the data flows, controls the storage defaults and keeps the administrative keys, the customer still holds the purpose. The Company will not repurpose the imagery for its own use, will follow the customer documented directions about retention and deletion, and will help the customer meet its obligations to the individuals whose records flow through the rig.
If a worker on a customer floor asks about the records a system holds, that request belongs to the customer controller first. The Company supports the customer in answering it and will not ignore the worker presence on the line. The boundary between what the Company controls and what it merely services is written plainly into every commission card, because clear lines are the mark of a professional bench.
The Company reviews this policy whenever practices, law or the shape of the business change in a way that matters to privacy. Material changes are noted at the top of this page with a new effective date so returning readers can tell quickly whether anything moved. We will post a clearly dated notice and, where the change narrows a right you hold, we may reach out directly to affected customers rather than hide the change in fine print.
Continued use of the website after a change takes effect means you accept the revised policy for new activity, while the version in force at the time of an earlier engagement continues to describe that older work unless we say otherwise. We keep a readable record of prior effective dates so a dispute is not settled by a memory of a page that no longer looks the same.
If a proposed change is significant and you are a contracted customer, we will give you notice before the change applies to a live agreement. Nothing in this policy is intended to remove a right the law gives you, and where a clause would do so the law prevails over the clause to the extent required.
Hong Kong Kai Yi Long Technology Co., Limited has appointed a data representative who answers questions about this policy and about the handling of personal information. You may reach the representative by writing to the registered office or by using the contact details published across the service pages.
Registrations, letters and printed queries may be sent to Hong Kong Kai Yi Long Technology Co., Limited, at Rm 903A 9/F CAMERON COML CTR, 458-468 HENNESSY RD, Causeway Bay, Hong Kong (HK). Digital enquiries are welcome at help@klickl.lat, and urgent or verbal questions may be raised by telephone at +17748446261 during posted business hours. Business hours run Monday to Friday, 09:00 to 18:00 Hong Kong time, with contracted line support available around the clock.
The developer and data lead behind these practices is Kai Yi Long, who stands behind the statements this policy makes. The data representative will acknowledge receipt of a privacy request, will seek the facts of the matter rather than a routine answer, and will reply within the period the law allows. This policy closes with a plain invitation: ask first, and the bench will answer with the same care it gives your frames.